Client-Ownership of Utilities
How a well functioning Utility service will give you a refund on your bills and respond to issues immediately
Smallism is based on a client-ownership model which contrasts to state (Where Marx went Wrong) or corporate owned models of ownership and so reduces costs and improves responsiveness to client issues. A service manager Overview of Utility Service Management (USM) is the point of contact for a service and the manager answers directly to the client-owners.
In the following example, we will study a water pipe scenario where a community has decided to take control of the water supply utility from the corporate water board.
You have bought a property that is tied into the following services, which means that you are also a shareholder in these services.
You pay your bills
At the end of the year the following options are available
1. Distribute the profits between all the homeowners
2. Invest in upgrading services
If the management of the service is poor you have the following options
1. Sack the manager